36、Can(May)I help you?
我能幫您什么嗎？
Yes, please.
好的。
37、What can I do for you.
我能為您干點什么？
38、Is there anything I can do for you?
有什么能為您效勞的嗎？
39、Just a moment, please.
請稍等一下。
40、May I use your phone?
我能借用您的電話嗎？
Certainly.
當然可以。
Yes, of course.
當然可以。
41、Go upstairs/downstairs.
上樓/下樓。
42、It's on the second (third) floor.
在二（三）樓。
43、Excuse me.
對不起。
Where is the washroom (restroom, elevator)?
請問盥洗室（休息室、電梯）在哪兒？
This way, please.
請這邊走
Turn left /right.
往左轉/右轉。
45、It's in the lobby near the main entrance.
在大廳靠近大門。
46、It's in the basement at the end of the corridor.
在地下室走廊盡頭。