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IVY: Excuse me. I need to refill this prescription.
KAREN: It says on the bottle here that you can have two refills.
IVY: Yes, I need to refill it today.
KAREN: Alright.
I'm sorry, Miss. According to our file, this prescription has already been refilled twice.
IVY: I was worried about that.
I couldn't remember if I had it refilled twice yet or not.
KAREN: Well, it looks like you have.
You will need to see your doctor to get a new prescription.
IVY: Listen. This is an emergency.
I tried to call my doctor, but he is out of town. So I can't see him in time.
I need this medicine. It is for skin condition. I've run out.
Can you just refill it once more?
KAREN: I'm sorry, Miss. We can't do it. We must follow the prescription.
And this prescription has run out.
IVY: But I need it. Please. Refill it for me just this once.
I can go to the doctor around ten days from now. Then I'll have another prescription.
KAREN: Miss, I understand your problem.
But it is against the law for us to sell certain medicines without a prescription.
It's the law. I can't do anything about it.
We never sell medicine unless we have a proper prescription. Never.
IVY: But I have a prescription. I just need more of it.
KAREN: A prescription must be valid. It cannot be an expired prescription.
I'm sorry, Miss. It's the law.
You will have to find another doctor who will prescribe this for you.
IVY: Oh, it will be so expensive!
I have a special medical plan, and I can only see one doctor.
It will cost me a lot of money to see another doctor.
KAREN: Miss, I just can't help you on this.
I'm a pharmacist, not a doctor. And there are other customers I need to help now.
I know it is frustrating when this happens.
But there is nothing I can do about it. I'm sorry.
IVY: This is ridiculous! In Taiwan, it is much easier to get medicine when I need it.
KAREN: Maybe that's true. I don't know.
But I'm sure in Taiwan you have prescriptions too.
愛薇：抱歉，我要重新加滿這瓶藥。
凱倫：瓶子上寫著你可以重新加滿兩次。
愛薇：是的，今天我需要重新加滿。
凱倫：好的。
小姐，抱歉，根據我們的記錄，這個處方藥已經加過兩次了。
愛薇：我就是擔心那點。
我不記得是不是加過兩次了。
凱倫：看起來是的。
你要去看醫生拿新的處方。
愛薇：你聽我說，這是緊急狀況。
我找過醫生，但是他出城了。所以無法及時看到他。
我需要這個藥，這是皮膚藥，我用完了。
你就幫我加滿一次好嗎？
凱倫：小姐，很抱歉，我不能這樣做，我必須照著處方。
而你已經用完這個處方藥了。
愛薇：但是我還需要，拜托，幫我加滿這次就好。
大約十天后我會去看醫生，然后再要一次處方。
凱倫：小姐，我了解你的問題。
但是沒有處方就賣藥是違法的。
這是規定，我幫不上忙。
沒有處方我們絕對不能賣藥，絕對不行。
愛薇：但是我有處方啊，我只是還要一點。
凱倫：處方必須是有效的，不可以是過期的處方。
小姐，抱歉，這是規定。
你要再找別的醫生開這個處方給你。
愛薇：那會很貴。
我有特殊的醫療方案，只能看一位醫生。
看別的醫生要花很多錢。
凱倫：小姐，我無法幫你這個忙。
我是藥劑師不是醫生，現在我還有其它客人要忙。
我知道這種事很令人失望。
但是我不能做什么，我很抱歉。
愛薇：這真是荒謬！在臺灣有需要時很容易拿到藥的。
凱倫：可能是真的，我不知道。
但是我確定在臺灣也要有處方。 |