1.You should claim compensation from the insurance company .
你應該向保險公司索賠
2.A thorough examination showed that the broken bags were due to improper packing, for which the suppliers should be held responsible.
徹底檢查表明袋子破損歸因于包裝不合適，供應商應該承擔責任
3.As the shipping company is liable for the damage, your claim for compensation should , in our opinion, be referred to them for settlement.
由于貨物破損船公司有責任，個人所見，你們貨物的索賠就交由他們解決
4.The claim should be referred to the insurance company. We cannot hold ourselves
responsible for it.
索賠應交與保險公司，我們不為它承擔責任
5.Your claim, in our opinion, should be referred to the insurance company, as the mishap occurred after shipment.
據我方所見，你們的索賠應交保險公司，因為是運輸產生的災難
6.Since the damage was due to the rough handling by the steamship company, you should claim on it for recovery of the loss.
既然損壞是因輪船公司野蠻搬運所致，你們應向它們索賠來挽回損失
7.You should claim compensation from the shipping company instead of the sellers.
你們應向船公司索賠而非賣方
8.We are prepared to make you a reasonable compensation, but not the amount you
claimed.
我們準備給你一個合理的賠償，而非你要求索賠的數字
9.The shortage you claimed might have occurred in the course of transit, which is out of our control.
你短貨的索賠也許發生在運輸中，那不在我們掌控范圍內
10.The shipping documents can prove that the goods, when shipped, were in perfect
condition. They must have been damaged en route.
裝船單據表明裝船時貨是完整的，它們一定是在運輸途中受損的
11.Your proposal to settle the claim is satisfactory. We’ll take it.
你方解決索賠的建議讓人滿意，我們將去執行
12.It seems we shall not be held liable for the shortage.
似乎我們不能為短貨負責
13.The damage to the machine-tools occurred in transit, so you should make a claim on the insurance company.
機器工具運輸途中受損，故你應該向保險公司索賠
14.I’m sorry to hear that. I think after we make an investigation of the matter, we’ll consider the allowance. Is it OK ?
聽到此我很難過，我想等此事調查后，我們將考慮補償，如何？
15.I’ll try to find out why the shirts we sent you are a smaller size and inform you of the result as soon as possible
我將試著找出為何我們發給你的襯衫是小尺碼，我將盡早告訴你結果
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